How many times have you found your mind wandering when you were supposed to be listening? Perhaps, you were so keen to say “Oh, that happened to me as well” you forgot it wasn’t your story to tell.
Most people do not listen with the intent to understand; they listen with the intent to reply.
― Stephen R. Covey, The 7 Habits of Highly Effective People: Powerful Lessons in Personal Change
Next time you have to listen, really listen. You’ll soon find people tell you a lot more when they really believe you are interested in what they are saying.
The power of listening is an amazing tool.